Policies

Standard Appointments

  • 50% deposit required to secure booking – non-refundable.
  • 24 hours' notice required for cancellations or rescheduling.
  • Late arrivals will receive only the remaining time of the booking.
  • No-shows or last-minute cancellations will be charged 100% of the service price.
  • Please arrive 10 minutes before your appointment.

Hyperli Vouchers

  • Voucher reference required to secure booking.
  • 24 hours' notice required for cancellations or rescheduling.
  • Late arrivals will receive only the remaining time of the booking.
  • Vouchers are non-refundable, regardless of whether the session is completed.
  • Please arrive 10 minutes before your appointment.

For any questions about our policies, please contact us.